Communications Service Support Officer (Video Conferencing, Customer Service) - Manchester

Job Title: Communications Service Support Officer (Video Conferencing, Customer Service) Salary: £28,839 to £35,469 per annum pro rata Fixed term for 12 months Ref: ACS/81311 The Access Grid Support Centre (AGSC) supports an advanced national
videoconferencing service which allows life-size continuous images and high quality audio of participants and which allows participants to share desktops, whiteboards and chat online as effectively as face to face meetings. The Development Officer will
play a key role in providing technical and service support to the Access Grid community nationally; and will also co-ordinate an extensive outreach programme for the AGSC including workshops/training and conferences. The successful Communications Service
Support Officer (Video Conferencing, Customer Service) candidate will have a good first degree and significant experience in computing or IT in an industrial or academic setting; experience of providing user support in an IT service environment and strong
IT Skills including knowledge and experience of Microsoft Office tools. The Communications Service Support Officer (Video Conferencing, Customer Service) will also have experience of delivering presentations and or training and possess excellent oral and
written communication skills. If you are interested in the Communications Service Support Officer (Video Conferencing, Customer Service) vacancy then click the APPLY button now. Closing date for the Communications Service Support Officer (Video
Conferencing, Customer Service) role: 26 January 2009. Please quote reference. The University will actively foster a culture of inclusion and diversity and will seek to achieve true equality of opportunity for all members of its community. Communications
Service Support Officer (Video Conferencing, Customer Service) Communications Service Support Officer (Video Conferencing, Customer Service)